James Wright

Executive Technology Leadership

Reliable platforms, faster delivery, and stronger operational governance.

I lead architecture, product execution, cloud strategy, and automation programs that reduce risk while increasing delivery speed and system reliability.

Masteries

Core domains where I bring deep technical judgment and hands-on execution.

Systems Architecture and Automation

I architect and modernize infrastructure across on-prem and cloud environments, using IaC, endpoint automation, and standardized operating models to improve reliability, disaster recovery readiness, and operational efficiency.

Data and Application Architecture

I design data and application platforms that unify fragmented systems into scalable, production-ready products, with clear service boundaries, search/retrieval patterns, and executive-grade reporting capability.

AI-Augmented Delivery

I lead AI-enabled product delivery from architecture through implementation, integrating model orchestration, observability, and governance controls to deliver practical business outcomes with production reliability.

Operational Governance

I build governance systems that combine identity architecture, RBAC enforcement, compliance-aligned policy controls, and release quality gates so organizations can scale with auditability and accountability.

Delivery Portfolio

Infrastructure Rebuild: Servers and NAS/SAN Modernization

Department Impact: IT

Led an enterprise infrastructure modernization across virtualization, storage, and backup by rebuilding VMware ESXi and Windows Server environments, engineering a custom TrueNAS-based 1...

  • - Designed and built a custom 100TB TrueNAS platform with ZFS, bifurcation-aware failover support, redundant power, and hot/cold spare strategy for storage resilience.
  • - Migrated and upgraded Windows Server service workloads and VMware ESXi hosts to modernized infrastructure with minimal service disruption.
infrastructureit-operationssecurityautomation

Cloud Migration and Physical Server Exit Program

Department Impact: IT

Led a complete cloud migration and physical server exit with no VM lift-and-shift, moving the business to a managed-services operating model. Core identity, messaging, collaboration, an...

  • - Executed full on-premises exit by retiring physical server infrastructure and legacy VM dependency.
  • - Migrated identity and directory services to Entra ID and removed legacy on-prem Active Directory operational overhead.
cloud-migrationplatform-engineeringstrategygovernance

Terraform Infrastructure-as-Code Foundation

Department Impact: Development

Migrated an existing production application environment to a Terraform-first infrastructure-as-code model and expanded coverage until infrastructure lifecycle management was fully drive...

  • - Migrated existing application infrastructure into Terraform-managed state with repeatable deployment patterns.
  • - Expanded Terraform coverage to support end-to-end infrastructure lifecycle operations through code.
automationplatform-engineeringsecuritygovernance

Identity Architecture, RBAC Matrix, and Permission Audit Automation

Department Impact: Operations

Built a SOC 2-aligned identity governance model by defining company-wide roles, standardizing permission levels, and enforcing least-privilege access controls through Entra group-based...

  • - Defined and standardized company-wide role and permission models aligned to SOC 2 control expectations.
  • - Created and documented job descriptions, department boundaries, and communication lines to support role-based access governance.
identitysecuritygovernanceautomation

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Professional Profile

James Wright

Executive Technology Leader | Strategy, Product Delivery, Cloud Architecture, Automation

Little Elm, TX

Executive technology leader focused on turning ambiguity into operating systems, products, and measurable business outcomes. I lead long-term roadmap strategy, align design and engineering organizations, and build zero-to-one delivery models spanning product processes, local testing workflows, cloud infrastructure, SRE, DevOps automation, and governance.

Experience

MiView Integrated Solutions

Director of IT

May 2022 - March 2026

Zero-to-one transformation across IT, Product, and Platform

Roadmap StrategyProduct OperationsSOC 2DevOpsData Platform
  • Executive Scope
  • Directed IT and platform engineering operations across two businesses, including standing up a sister-company IT function from zero
  • Partnered with executive leadership on long-term technology roadmap strategy, sequencing investments against business outcomes
  • Operating Model and Delivery
  • Removed design and engineering silos by rebuilding delivery processes and establishing cross-functional workflows between teams
  • Rebuilt design and development operating models to improve handoff quality, iteration speed, and release predictability
  • Established a product function from the ground up, including product process standards, planning cadence, and delivery governance
  • Implemented a local-first testing environment to improve pre-production validation and reduce deployment risk
  • Outcomes and Systems
  • Redesigned DevOps workflows and service operations, reducing process waste by about 60% and lowering related cost by roughly 40%
  • Produced more than $100,000 in savings through cloud architecture optimization, automation, and vendor strategy
  • Built the company data platform foundation, delivering SQL reporting pipelines and operational data models where no reporting database previously existed
  • Delivered AI-assisted internal applications for executive reporting, insight generation, and natural-language business data interaction
  • Governance and Controls
  • Implemented IAM and platform services including event-driven workflows, SQL watchers, and indexed operational search
  • Authored 25+ business policies and role definitions, improving governance maturity in SOC 2-aligned operating environments

QC Graphics

Network Systems Administrator

January 2021 - May 2022

Rebuilt the IT organization from the ground up

NISTITARCMMCISO 27001
  • Led enterprise infrastructure migration from SBS 2011 to Windows Server 2019 and Exchange 2019 with minimal business disruption
  • Rebuilt the IT organization from the ground up, redesigning operating processes, service structure, and technical standards end to end
  • Managed day-to-day infrastructure and support operations while maintaining uptime and improving incident resolution performance
  • Delivered security and compliance operations in government-contractor contexts, including ITAR and CMMC-aligned controls
  • Supported ISO 27001-aligned audit and security program expectations across infrastructure and endpoint environments
  • Executed technical work supporting high-trust public-sector workflows, including FBI-adjacent contractor environments
  • Modernized a legacy 16-bit application for Windows 10 compatibility to preserve critical business workflows
  • Recovered three flying probe test machines, avoiding roughly $500,000 in replacement cost

DEX Imaging

Senior Field Service Technician

July 2019 - November 2021

Retained 2 major contracts worth $7M+ annually

  • Earned 300+ manufacturer certifications across major OEM platforms, including HP, Konica Minolta, Lexmark, Xerox, Samsung, and Canon
  • Achieved Konica Minolta Master Certification with advanced platform specialization
  • Launched and operated a new Minnesota market during the pandemic as a solo technical lead, bringing operations online and maintaining profitability
  • Recovered and retained two major customer contracts valued at more than $7 million annually, including Baylor Scott & White
  • Resolved high-impact incidents and restored business-critical print and workflow operations for enterprise customers
  • Trained incoming technicians and delivered on-site network troubleshooting across healthcare, legal, hospitality, and multifamily environments
AWS
Azure
Kubernetes
Docker
Terraform
Ansible
Linux
Nginx
Prometheus
Grafana
OpenTelemetry
GitHub Actions

Contact

Let's discuss architecture, reliability, and delivery goals.

Share your current system context, operating pain points, and target outcomes. I focus on platform engineering and cloud operating models that improve reliability and delivery velocity without increasing governance risk.

  • - Typical response window: 1-2 business days
  • - Best fit: cloud infrastructure modernization, DevOps automation, SRE enablement, and IT governance
  • - Location: Little Elm, TX
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